Soft skills training is training that focuses on developing skills such as communication, teamwork and problem solving. Other soft skills include emotional intelligence, a positive attitude and taking the initiative. 

Unlike hard skills, soft skills are not industry or role-specific, rather skills that relate to personality and behavior. While hard skills such as data analysis, reporting or mathematical ability, can be taught with relative ease, soft skills training can be more challenging as it involves teaching new behaviors and ways of thinking. 

The effectiveness of soft skills training can also be more difficult to measure as it is generally less quantitative. Creating an effective soft skills training plan and choosing elearning platform can be the difference between success and failure.